What Information does Educare Collect?
Information You Provide to Us: We receive and store any information you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Information such as your name, email address, picture, and phone number. Certain information may be required to register with us or to take advantage of some of our features.
Please note that COPPA does not apply to personal information received about a child under 13 (from another person or entity who is 13 or over) – for example, if we receive Personal Information about a student who is under 13 from his or her teacher, school, district, or parent, COPPA would not apply to such information, and it would not be referred to as “Children’s Personal Information” hereunder. We do not condition participation in our Services on disclosure of more Children’s Personal Information than is reasonably necessary for that participation, and we do not retain Children’s Personal Information longer than is reasonably necessary for such participation, in order to fulfill the purpose for which it was disclosed.
We may communicate with you if you have (or another user has) provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by emailing firstname.lastname@example.org.
Information Collected Automatically: Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.
We may use this data to customize content for you that we think you might like or improve your user experience, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
please note that by subscribing to any of our portals, you give your consent to be automatically added to our mailing list. This feature can be turned off at anytime from your dashboard.
Will Educare Share Any of the Personal Information it
Information that’s no longer personally identifiable: We may provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual person.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process payments we receive from schools, or we may use an analytics or customer service company that helps us improve how the Services function. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
User Profiles and Submissions: Depending on your user type, certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others. Please remember that any content you upload to your public user profile (if your user type offers such a functionality), along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or upload content through the Services and other users can contact you through messages and comments. For clarity, student user profiles (and Children’s Personal Information included in those user profiles) are only viewable by the applicable parent, teacher, school, and district with which the applicable student is associated. Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information (including Personal Information) in connection with such transactions.Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Is Personal Information about me secure?
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Personal Information can I access?
If you have a school or district account, you may access, and, in some cases, edit or delete information you’ve provided to us about your school or district or any School-Provided Information.
If you have a student, teacher, or parent account, you may have the ability to suggest edits to School-Provided Information we have on file about you, but again, Educare is not required to delete or correct School-Provided Student Information at the request of anyone except the school or district that originally provided such information. You may, however, be able to access, edit, and delete certain information you’ve provided to us about yourself, using the functionality of the Services; but, if you use the Services to send a message to another user, once that that message is sent, it is outside Educare’s control and cannot be accessed, edited, or deleted by anyone other than the recipient of such message.
The information you can view, update, and delete about you may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact your school or district account administrator if it concerns School-Provided Information; otherwise, you may contact Winexviv at Privacy@educare.school.
If you are a parent or guardian of a user of our Services who is under 13, you may contact us at any time to ask that (a) we stop collecting Children’s Personal Information from such user, and (b) we delete any Children’s Personal Information already collected from such user. Please note that the terms regarding deleted data outlined below in “What choices do I have?” also apply to deleted Children’s Personal Information.
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by contacting the applicable school or district that originally provisioned the account using the Services. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally, and only in accordance with the Terms.
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to Privacy@educare.school and we will try to resolve your concerns.